Hey there! Thanks for stopping by. We’re super excited to hear from you and help with whatever you need. Whether you have a question, a suggestion, or just want to say hi, you’re in the right place.
At Best Fake Urine, we’re all about making sure you have the best experience possible with our products. We know it can sometimes be a little confusing or you might have a specific need, and that’s where we come in. Our team is always here to lend a helping hand and provide the answers you’re looking for.
Contact Form
Feel free to reach out and contact us for any inquiries or assistance regarding our store
Have a question? Reach out to us at [email protected], and we'll respond promptly during business hours.
What's your business hours?
Monday - Friday: 9:00 am - 4:00 pm PST
When do you ship packages?
All orders placed by 4 pm PST Monday - Friday will be shipped the same day (excluding major holidays).
What are your shipping options?
Overnight Shipping: Orders placed before 4 pm PST Monday - Thursday will arrive the next business day before 8 pm.
Friday overnight orders will be delivered the following business day (Monday) before 8 pm.
2-Day Shipping: Delivered within 2 business days before 8 pm. USPS Shipping: 3-5 business days.
How can I track my package?
Once your order is complete, you'll receive an email with a tracking number when the shipping label is generated. Please allow time for the label to be printed.
What's your refund policy?
All sales are final, except in cases where the product is not received or is damaged during shipping. If your product is damaged, contact us at [email protected] within 2 weeks of purchase.
What's your exchange policy?
Exchanges are possible if you cover the shipping cost to return the undamaged product within 2 weeks. The product will be inspected and exchanged as per your request.
Is this safe for drug test use?
We neither endorse nor sell our products for passing drug tests. Always comply with local and federal laws when using our products.
What is the product used for?
Our products are intended for novelty, research, promotional, pranks, and adult entertainment purposes.
Exchanges are possible if you cover the shipping cost to return the undamaged product within 2 weeks. The product will be inspected and exchanged as per your request.
We neither endorse nor sell our products for passing drug tests. Always comply with local and federal laws when using our products.
Our products are intended for novelty, research, promotional, pranks, and adult entertainment purposes.
This product is not intended for any illegal purpose. Nor is it to be used to defeat lawfully administered drug tests.
