Return & Exchange Policy

At BFU, we strive to ensure your satisfaction with every purchase. If, for any reason, you find yourself not entirely pleased with your order, our Return and Exchange Policy is here to assist you.

Returns Process:

Timeframe: You may return the unused product(s) within 14 days of receiving your order.

Condition: Ensure that the product is in its original condition, unused, and accompanied by any enclosed documentation.

Packaging: Please return the product in its original packaging to facilitate a smooth process.

Inspection: BFU will thoroughly inspect the returned product within 30 days of receipt.

Refund Criteria:

  • If, upon inspection, it is determined that the product has been used, BFU reserves the right not to issue a refund. In such cases, the product will be returned to you at your expense.
  • If BFU concludes that the product is unused, and it is returned in its original packaging with documentation, a refund will be issued. However, the original delivery charge will be deducted.

Exchange Option:

  • Alternatively, if you prefer, we offer the option to exchange the product.

Important Notes:

  • Return Window: Products are eligible for return only if they are shipped back to us within 14 days of delivery unless we have communicated otherwise.
  • Responsibility: The product is your responsibility until it reaches our facilities. For your protection, we recommend using a delivery service that provides insurance for the value of the goods.

At BFU, we value your satisfaction, and we aim to make the return and exchange process as straightforward as possible. If you have any questions or concerns, please don't hesitate to contact our customer service team. Thank you for choosing BFU!

Unpublished form
Hours: M-F 9:00 am – 4:00 pm (PST)
Exchanges are possible if you cover the shipping cost to return the undamaged product within 2 weeks. The product will be inspected and exchanged as per your request.

We neither endorse nor sell our products for passing drug tests. Always comply with local and federal laws when using our products.

Our products are intended for novelty, research, promotional, pranks, and adult entertainment purposes.
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